Universal Waste Management (UWM) is India's first 24/7 and leading professional waste Management Company that has set industry benchmarks time and again with its innovative & environment friendly disposal practices.

UWM, an ISO 9001, 14001 & 18001 Certified Facilities, is led by a professional team at the Board and Senior Management Levels, who carries enormous amounts of expertise gained over a period of time working as entrepreneur or working with multinational corporations & other reputed companies. To meet the international standards & practices, UWM preferred technologies from US, Europe & Japan to develop India-centric solutions. It is equally proud to share that, UWM has developed its in house technologies for recovery of Precious & Rare Earth Metals from the complicated e-waste, Recycling on Wheels Facilities for Data Destruction & Lamp Recycling Facilities for on-site & off-site services amongst other value added services. Today, UWM boasts of a unique business model that has evolved to meet changing customer needs and regulatory requirements of India's e-waste management industry. Our end to end services starts from Removal of the asset from the client’s premise, Inventorization, Packing, Reverse Logistic, Data Destruction, Asset Recovery, Dismantling, E-waste Recycling, Lamp Recycling, Precious Metal Recovery, Extended Producers Responsibility (EPR) Implementation, Corporate Social Responsibility (CSR) Enabling on pan India basis as well as in other neighbouring countries either directly or through its association with World Class E-waste Recycling Companies.

Our growth and success has been as a result of putting our clients at the centre of our operation combined with continuous investment in innovative technology. This has enabled us to combine a deep understanding of our clients’ requirements with a uniquely flexible service that can be readily tailored to any organisational requirement, within an evolving market and ever changing regulation.

Understanding the market, focussing on our customers and leveraging our investment in technology has enabled us to provide a unique one-stop-shop solution; placing regulatory compliance, service quality and value above all else in the following ways:

Staying Ahead
Waste Management is highly regulated. We are mindful of our responsibility to guide our clients through the maze of legislation to help ensure they are compliant, as well as making sure we handle all types of waste safely, whilst adopting environmental best practice.

Making Waste Management Easy
Getting a quote, booking a collection or simply getting simple sound advice is often not so easy when dealing with waste. At UWM, we provide quotes for over 95% of enquiries within 2 hours, many instantly online or by phone. We also provide free help and technical support to all our clients regardless of size or spend.
Each client has a dedicated Account Manager who specialises in their sector and is available online, via email and a dedicated phone number. Whatever your challenge or waste type, you have a single point of contact who understands your needs and requirements.
We also have a Technical Team of experts based at our Regional Service Centres, who are able to support and advise our clients both on site and remotely.
We were the first waste management company to provide online access to client accounts, provide instant quotes and enable collections to be booked online; providing full traceability, technical support and a simple, transparent charging structure.
UWaste, our unique new Waste Management App, provides secure online access via mobile phone, tablet and PC.

Improving Industry Service Levels
In the past the waste management sector has not always had the best reputation for service. In contrast UWM puts customer service at the forefront; where possible quotes are provided within 2 hours of request. Over 95% of collections are arranged within 5 days of request. We are so confident in our service levels that we also offer a guaranteed collection service, waiving the cost of collection should we fail to respond on time.

Making Data Accessible and Building Trust
In a sector where regulation changes quickly and non-compliance has real commercial implications, it’s important to trust your Waste Management provider. Data, legislative advice and waste recovery information should be readily accessible. That’s why we provide a free online service to all our clients enabling secure access via mobile, tablet or PC to access your account and;

1. Track their waste from collection to recovery
2. Obtain quotes for additional waste streams and services
3. Access collection data, including, volumes, recovery routes, carbon savings and recycling performance
4. Download copy invoices and statements
5. Obtain the latest advice on regulations and legislation.

Returning Value to our Clients
UWM are proud sponsors of the Zero Waste Awards for the third year running. The Awards underpin our focus on minimising landfill and maximising the financial return to clients from recovered metals, plastics, solvents and fibre.
We were one of the first waste management companies to fully embrace the circular economy. Returning over £5 million a year to clients for materials recovered from waste and we were the first to set up a dedicated Reuse facility for retailer take-back.

Making Producer Compliance Accessible
The UWM Group has the largest combined membership in the Mumbai Waste Management of producers and importers of batteries, packaging and electrical products. operate Producer Compliance Schemes offering fixed and underwritten obligation costs for their respective sectors. Being a major recycler enables us to provide low cost evidence directly to our members.